InstantCab Help Center

Summon in a nutshell!

Last Updated: Aug 06, 2014 02:52PM PDT
Summon is a flexible, fast, and convenient way for riders and drivers to connect. We're a mobile app that works with drivers individually -- if you like to drive, enjoy meeting new people, and are interested in being a part of the transportation revolution, you can enjoy the opportunity of setting your own hours, and saving lives with one Summon ride at a time! Summon works closely with drivers to provide the best possible experience overall. 

Summon works with all kinds of drivers -- Taxi drivers and Personal drivers. Personal drivers drive TCP permitted vehicles, and privately owned and insured vehicles. 

Riders have the option to summon a ride from Taxis, Personal drivers, or both. We match them with the closest available driver from there.

Summon doesn't ever surge -- we are as transparent as can be with our riders and drivers. During occasions with high demand, we implement flat fares. If you've got any questions about particular fares, just drop us a line & the you'll get the best answer from the right person.

How we grow
Summon takes driver feedback into careful consideration when making technical and operational changes. Driver feedback is extremely valuable to us. We want our drivers to be happy.

How we reward drivers
Summon rewards drivers who are committed to Summon, and spend more hours on the road by way of Exclusive Driver and driver Ambassador programs. We also continue to add perks for active Summon drivers.

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